FAQs

  1. How do I register?

    • Step 1: Please create an account online by clicking here

    • Step 2: Once you have created an account online you may purchase a pack of classes to save money if buying for regular lessons (summer camp just book for the entire course and you are done.).

    • Step 3: Once you have paid online, please go ahead and book your desired classes. We recommend booking all of your classes immediately to ensure spots at your desired time/location. Most of our locations allow you to reschedule a class if you login and cancel at least 180 minutes prior to the start of class. Please check with us if your location allows cancellations. If so, you may always swap for a different day if spots remain.

    • *Please note, for booking summer camp, you do not purchase credits, you just pay for the entire camp and there is no make-ups or swapping of classes for summer camps. Cash payments will be accepted on a case by case basis if time permits but this will definitely slow down your ability to book a class and we do not guarantee we will accept cash on location.

  2. How long will it take my child to swim?

    We get this question all the time in India! The truth is, we need to think about what we are trying to accomplish. A child will start talking around 1 by saying a few words, “mamma or papa” but this doesn’t mean we stop teaching them to speak, they will continue on all throughout elementary and high school studying their native language. The same goes for any subject, math, or even swimming. It is also important to keep in mind every child is different. Some children will have accomplished something if they finally enter the pool and not cry for a class, this accomplishment of over coming their fear is not to be viewed as a minor thing. Other children have no fear and can easily begin floating but will benefit from being in a fun class that also has directions they must listen and learn to follow to be safe and learn new skills. We are not a sports class but a child development class that incorporates, singing, music, colors, shapes, numbers, following orders, all while being in the pool and learning water safety and swim techniques. Additional reading on the topic

  3. How long are classes?

    30 minutes

  4. Can babies really learn to swim?

    Going back to the question, “how long will it take my child to learn to swim,” we have to remember our goal is not just swimming but an entire child development program. Having said that, we do see children as young as 4 months who can successfully move several feet under water unassisted.

  5. Where are you located?

    We have several locations in New Delhi, India, please note, you must contact Water Town Swim School for registration, hotels cannot provide any information to you. These locations are:

    1. Noida

      Radisson Noida C Block, Sector 55, Noida, Uttar Pradesh 201307, India

      NH8 South Delhi

    2. USA

      6705 W. Flamingo Way S.

      St. Pete, Fl 33707

  6. Timings?

    Please click book now to see all the timings based on your child’s age and skill level.

  7. How much are the classes? Fees?

    Number of classes Fees (₹) One Time Registration Fee (₹) Total Fees (₹)
    1 1,500 Nil 1,770
    6 1,250 per class 1,500 10,620
    12 1,100 per class 1,500 17,346
    18 1,000 per class 1,500 23,010
    24 1,000 per class Nil 28,320

    *All classes are nonrefundable. No registration for previously registered students.

  8. Is the chlorine safe for my baby?

    All over the world millions of children have learned swimming. We suspect that there is no difference between kids in the USA, UK, Australia, Europe etc. vs kids in India! Of course there are very rare cases where children may have a rash to chlorine but not something we have ever seen. We also make sure that all our swimming locations have proper pH and chlorine levels to prevent bacteria’s from growing.

  9. Who are the teachers?

    Please read 'About Instructors'

  10. What is teacher to student ratio?

    Most classes are 7:1 if parent is entering the pool. Classes where parents do not enter the pool are 3:1 ratios.

  11. Do I have to enter the pool?

    If your child is in a class that requires parent to enter the pool then YES!!! YOU MUST ENTER THE POOL. If mother is unable to enter the pool for any reason, then please make proper arrangements to have someone else enter the pool as we do not provide accommodations for unaccompanied child. Father’s are welcome to enter the pool as are cousins, grandparents, aunts, uncles and nanny. However, we have noted that when a nanny in India enters into the class, the child does not receive the maximum benefit as the classes are only taught in English and often times the nannies feel quite shy to fully participate as we use progressive educational methods and especially being in a pool often times makes them feel uncomfortable, however, we have no restrictions against this and welcome everyone with the same love and respect, yet at the same time, will encourage you not to have a nanny enter who will feel awkward in the class making the child very insecure. Also, if you are sending an older child into the water, that child must be tall enough to hold their younger sibling in the water without having their mouth go in.

  12. What is the makeup policy?

    A parent must login by themselves, onto the website to cancel their child’s class a minimum of 3 hours before class. You may then reschedule at any of the approved centers in any of the approved levels if there is space available. We do not guarantee space will be available if you need a make-up. *Please note the season for your local area. Classes can only be made up during that season and once the season ends, there is no possibility for a make-up.. Please note, we cannot accept Whatsapp messages or phone calls or SMS or any other form of cancellation so please be sure to have internet connection and to cancel a minimum of 180 min before the class start time. No refund given to any classes unused regardless of weather, travel, death, injury or any other reason.

    *Summer Camps-there are no make-ups for summer camp courses.

  13. What if I don’t know how to SWIM? Can I still enter into the water with my child?

    Yes! We find that most our parents in India, do not know how to swim. Our swim classes are taught in 4 ft of water so it’s fine for you to enter. It’s more important that you do not put your fear of water onto your child. Be confident and calm!

  14. What if my child has a special needs? Can they still take a lesson?

    YES!!! We welcome all children no matter if they have autism, down, blind, paralyzed or any other special need. Di Fiore has been working with children with special needs since 2001 and has been working with special needs in the water since 2009. We invite you to join a class with children who do not have special needs or if you feel more comfortable to setup a private class or with other children with special needs we may look into this option but there is no restriction in joining a mainstream class and we welcome you and your child and fully understand and appreciate the level they will advance in.

Locations

Radisson Noida, C Block, Sector 55.
Noida Uttar Pradesh. –India 201307

Whatsapp us for faster replies

+91 852-721-1937